“One has not only an ability to perceive the world but an ability to alter one’s perception of it … one can change things by the manner in which one looks at them.” –Tom Robbins Simply put, no two people see the world in the exact same way. Based on our individual differences, preconceived notions, […]
Read More“A good hockey player plays where the puck is. A great hockey player plays where the puck is going to be.” – Wayne Gretzky, ice hockey icon When the sports legend uttered these famous words, he was talking about his memorable tenure on the ice. But his words very much apply to the business world—specifically […]
Read MoreIn 1887, 16-year-old John W. Nordstrom left Sweden and arrived at Ellis Island with $5 and a few English words. Several years later, he and a friend, Carl F. Wallin, opened the Wallin & Nordstrom shoe store in Seattle with $13,000 they earned from the Alaska Yukon Gold Rush. What began as a shoe retailer, […]
Read MoreIf you attend any business seminar or read any business book, you’re going to hear the words “customer experience” at some point. They’re the buzzwords of the day, with companies pouring tons of resources into creating an unforgettable experience for their customers. But what’s the difference between customer experience and customer service? Aren’t they more or less […]
Read MoreThis 100-page book is packed with everything you need to know about the benefits of incorporating and Nevada corporations and LLCs.