Category Archives: Uncategorized


A man in a business suite holding a piece of paper that says a satisfied customer is the best business strategy of all

Customer Service Vs. Customer Experience

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If you attend any business seminar or read any business book, you’re going to hear the words “customer experience” at some point. They’re the buzzwords of the day, with companies pouring tons of resources into creating an unforgettable experience for their customers. But what’s the difference between customer experience and customer service? Aren’t they more or less […]

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Top 4 Business Trends of 2021

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As an entrepreneur, you know how competitive and even cutthroat the business world can be. You know that those who fail to keep up—those who get too “comfortable” with the way things are and refuse to change, will go the way of Blockbuster and other enterprises once thought indestructible. Entrepreneurs must have their finger on […]

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